There are most common parts in our warehouse, the tech will bring the necessary parts according to the information you give over the phone. He can also come back to pick something up during the first visit. But sometimes all we have is not enough, and we have to order online the necessary part. The shipping usually takes from 1 to 3 business days. 

Sure! 1 year for parts and 1 month for labor. In case the part is not working after our repair,  we will replace it with no charge.

Yes, somebody has to be home-an adult aged 18+ who is able to sign the papers will be more than enough.

Our services cover three counties: Pinellas, Pasco and Hillsborough. You can find all specific locations on Areas page.

Available methods of payments are cash, check, Visa, MasterCard, any debit cards with the Visa/MasterCard logo. With credit card payments we do not charge any additional convenience fee. We do not accept American express.

No way. We provide solely repair services. But we can suggest.

Sure. First of all, we strictly keep on 1-hour window of arrival. Secondly, we use HousecallPro system – one of the most advanced and smartest business systems. It sends you cellphone text and email notifications when: 

• the appointment is scheduled, 
• the tech is on his route to the client (“omw” response) and 
• when the    appointment is rescheduled as agreed by the client. 

Additionally, our specialist calls theclient prior to visit and specifies the time of arrival.

We will perform the comprehensible diagnosis and make a professional conclusion if your appliance is repairable or it is better to purchase a new one. Our techs are well-trained and experience with 10-20 years relevant background in service industry. In case you decide not to proceed with our service and replace your appliance, only diagnosis fee or service call will be charged.

Unfortunately no. But we do accept checks, debit/credit cards, zelle, cash. In case you prefer cash, please make sure to have the exact amount, as our specialist might not have change.

Unfortunately, no. We do not cooperate with any insurance or manufacturer's companies. Please contact your manufacturer or appliance seller to get it covered.

We do in case the tech has the part for your appliance. Our technicians trucks are fully equipped with all the needs, so in most cases they repair the same day, unless there are rare breakdowns where they need to order something special. They order right after/ or even during the visit, and it takes 1-5 business days to get the delivery from our suppliers.